State Farm® Insurance Agent Phillip Hoenig
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Nichols
October 10, 2024
5
out of
5
rating by Chris Nichols
"Andrew Marchese was unbelievably helpful and patient with me. He understands that insurance shopping can be very stressful and he is very respectful of your timeline and patiently and clearly answering any questions you may have. He did an amazing job respecting my timeline and not blowing up my phone like many companies and agents tend to do. Do yourself a favor and give Andrew and Phillip a chance to win your business."
We responded:
"Chris, Thank you for trusting our team with your business. Andrew does an amazing job. We are truly excited to serve you. "
Tawn Aceto
October 1, 2024
5
out of
5
rating by Tawn Aceto
"After 30 years of another insurance Andrew Marchese made the transition easy with his efficient and caring manner. Thank you Andrew and State Farm for saving me hundreds of dollars on my new insurance policies!!"
We responded:
"We are excited to serve you and your family here at Phillip Hoenig State Farm. Andrew does an amazing job helping folks everyday. Hope we can help your friends and family as well. "
Noah Baker
September 20, 2024
5
out of
5
rating by Noah Baker
"Amber nix thank you for getting my policy handled and communicating with me"
We responded:
"Thank you so much for your kind words! We're glad to hear that Amber Nix was able to handle your policy efficiently and keep you informed throughout the process. Communication is key, and we’re happy to know she provided the service you needed. If you ever need anything else, don’t hesitate to reach out!"
Ray Jenkins
September 20, 2024
5
out of
5
rating by Ray Jenkins
"Amber Nix was wonderful with helping me get insurance very informative she really goes out her way to help you will definitely refer her"
We responded:
"Thank you for sharing your experience! We're so happy to hear that Amber Nix provided such informative and helpful service. It’s wonderful to know that she went out of her way to assist you, and we truly appreciate your willingness to refer her. If you need anything else, don’t hesitate to reach out!"
margaret proctor
August 29, 2024
5
out of
5
rating by margaret proctor
"Danielle Clark is an exceptional an employee. She is always most professional and helpful in me completing any task. She makes you feel like you are her only focus. Dealing with Danielle you know your situation is handled in a professional manner. Thank you Danielle. Margaret Proctor"
We responded:
"Thank you so much for the kind words about Danielle! We're thrilled to hear that she consistently provides you with professional and focused service. Danielle's dedication to ensuring every situation is handled with care and professionalism is something we greatly value. We'll be sure to pass along your appreciation to her. Thanks again for your trust in us!"
Lavet Maddox
August 28, 2024
5
out of
5
rating by Lavet Maddox
"Amber is the best very patient and knowledgeable and understanding customer service amazing!!! And they gave me great rates on my vehicle I just love those guys at Statefatm I'm definitely in great hands they handle all my needs thanks again Amber She's the best😊"
We responded:
"Lavet, we are so excited to have you as part of our State Farm Family. Super proud of Amber and all our team. Look forward in serving you, your friends, and family!! Thank you for putting your trust in us. "
B Morales
August 19, 2024
1
out of
5
rating by B Morales
"Unfortunately though my first review was positive I spoke too early. I was escorted through the door with a red carpet but not even a month later am running for the exit as fast as I possibly can. They get you in with yes we can and then through the process, fees and policies are changing almost everyday. Don't even waste your time with even getting a quote or much worse signing up with them. One very disappointed customer."
We responded:
"Thank your for your business!! We love serving our community and our customers. Amber is amazing! Thank you again! That car show was awesome fun. "
Tye Curry
August 13, 2024
5
out of
5
rating by Tye Curry
"Amber was my agent and was very thorough and patient with me while gathering a quote. She was pleasant and informative to every detail of coverage that I needed. I absolutely would recommend!"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Amber provided you with such thorough and patient service while gathering your quote. Her attention to detail and dedication to ensuring you understood every aspect of your coverage is something we strive for with every customer. We're grateful for your recommendation and look forward to continuing to serve your insurance needs!"
Chris Young
July 29, 2024
5
out of
5
rating by Chris Young
"Spoke with Amber Nix for a quote on Homeowners and Auto policies. I ended up changing both to State Farm for better coverage at a lower rate. Amber was very informative, polite, and responsive through the process making it simple."
We responded:
"Thank you for sharing your experience! We're delighted to hear that Amber was able to assist you with both your Homeowners and Auto policies, providing better coverage at a lower rate. Her informative, polite, and responsive approach makes the process simple and enjoyable for our customers. We're thrilled to have her on our team and appreciate your trust in us. If you have any further questions or need assistance, please feel free to reach out."
Summer Livingston
July 25, 2024
5
out of
5
rating by Summer Livingston
"Friendly agents, works hard to get you the best price!"
We responded:
"Summer, Thank you for the great review! We are here for all of your insurance needs and we work hard to ensure that our team works hard for you! "
Kia Long
March 14, 2024
5
out of
5
rating by Kia Long
"Andrew has been the best assisting me through this process!!! Truly appreciate you!!!"
We responded:
"Kia, Thank you so much for your feedback on our team. I am super proud of how hard they all work for your customers. We are excited to serve you! "
Briley Mills
March 6, 2024
5
out of
5
rating by Briley Mills
"Amazing people!!"
We responded:
"Thank you Briley! We love serving your Family here at Phillip Hoenig State Farm Agency!!! "
Kamika Horton
February 20, 2024
1
out of
5
rating by Kamika Horton
"I have never spoke with Mr. Hoenig, I did speak with an April Chivers. She was very unprofessional, unpleasant, rude, obnoxious, and made me feel like I was a bother as the customer I only was inquiring about a claim for my renter insurance. She made me feel as though I am only paying for a discount and not for coverage on my personal items. She yelled at me and sent emails asking if I could just wash my items that had been ruined. I was hoping to have a great experience. I always hear good things about state farm. I guess I'll have to find another insurance company for renters policy."
We responded:
"I apologize for the bad experience, our goal is to never upset our customers. We take pride in helping our customers mitigate any issues they may have and treat everyone with respect. All The Positive Best. "
Andrew Marchese
February 1, 2024
5
out of
5
rating by Andrew Marchese
"Best office around!"
We responded:
"Thank you Andrew, for taking the time to leave a review. We work hard to stay on top things for our customers! "
Natalie Hebert
January 5, 2024
5
out of
5
rating by Natalie Hebert
"We inherited Phil after his predecessor passed, which broke our hearts, but we couldn’t be happier. They go above and beyond in so many ways. It’s a business for sure, but you’d never know it because they treat you like family. Are we in good hands? Absolutely. Have they been like a good neighbor? Even better. Best customer service, good rates, just a pleasure to work with. I needed to renew my registration, but the state’s website wasn’t showing that I was insured yet. They made a call, pushed it through, suddenly the state’s database had the most current info. When do you ever see a business go to that level of “white glove” care for you? We use them for several auto policies and home owner, and they make life a little easier. I’d give them more stars if I could."
We responded:
"Natalie, Thank you for the kind words. We view our customer as Family!! you nailed it. We always strive to give our best and our team cares greatly and take pride in being amazing. Our job is to serve the community through education and as you said "making life a little easier" each day. We always strive to "Be The Difference". Thank you!!"
Jose Miguel Ardila Collantes
February 27, 2023
5
out of
5
rating by Jose Miguel Ardila Collantes
"Excelente servicio muy atentos muchísimas gracias"
We responded:
"We appreciate you.. so proud of our team and how well they do their job everyday! "
Keith Armenia
February 21, 2023
5
out of
5
rating by Keith Armenia
"They were great, helping me out on my insurance emergency! Thanks Kori."
We responded:
"Thank you! we look forward in serving you!!"
Terrecia Bagwell
February 17, 2023
5
out of
5
rating by Terrecia Bagwell
"State Farm gave me an awesome rate and Kori was extremely helpful"
We responded:
"Thank you for the review, yes Kori is very good at what she does. We work really hard to get our customers the best rate for the right coverage. We are excited to serve you! "
Jimmy Dockery
February 16, 2023
5
out of
5
rating by Jimmy Dockery
"Lily was great at answering all my questions, and saving me a tremendous amount of money!!!"
We responded:
"Jimmy, Lily is very good at what she does. Our team of 7 licensed professionals all do an amazing job. We love serving and saving folks money. More coverage for the money is a great thing. Thank you for your business!"
Chelsea Lawson
February 15, 2023
5
out of
5
rating by Chelsea Lawson
"Super easy to work with. Danielle explained everything and helped decide what coverages we needed vs what didn't really matter."
We responded:
"Danielle is a pleasure and knows her business very well! Thank you for your business. We are excited to serve you!! "
Kelley Wilbert
January 31, 2023
5
out of
5
rating by Kelley Wilbert
"I called because my rate had gone up with an another company and Kori was extremely helpful, knowledgeable and kind! She made me feel very comfortable with my decision to change my policies to State Farm."
We responded:
"Thank you for your business, Kori is wonderful. Our team of 7 are all fully licensed, friendly and able to assist! "
Keila Goggins
January 23, 2023
5
out of
5
rating by Keila Goggins
"I HAVE TO TELL YOU ALL ABOUT LILY!! LILY IS THE BEST! ANY QUESTIONS I HAD SHE ANSWERED AND IF SHE DIDN'T KNOW THE ANSWER SHE FOUND OUT RIGHT AWAY!! I HIGHLY RECOMMEND STATEFARM AGENT PHILLIP HOENIG AND HIS STAFF!! LILY WILL FOREVER HAVE MY BUSINESS!!😊"
We responded:
"Lily is one of the best in the office, she is always working hard to help our people and new customers! Thank you for doing business with our office, we are excited to serve you!"
Erika Earwood
January 13, 2023
5
out of
5
rating by Erika Earwood
"Lily was super personable and very helpful and was upbeat the entire time!"
We responded:
"Thank you, we are super excited to serve you! Lily is awesome for sure. We have 7 fully licensed team members that are here to help! "
Altamease Tucker
January 13, 2023
5
out of
5
rating by Altamease Tucker
"I love State farm they really care about YOUR WELL being been with them off on for about 15yrs"
We responded:
"Thank you for your kind words. We love You too, our customers are our family! I enjoyed getting to know you better yesterday. Look forward in seeing you in the near future. "
matt
January 12, 2023
5
out of
5
rating by matt
"It is always a pleasure when talking with anyone in the office. Lily is always so helpful. Grazie millie"
We responded:
"Matt, thank you so much... I am so proud of our team and how well they do for our customers, Lily really is Awesome! Thank you for your business. "